Terms & Conditions

Effective Date: 24 September 2026
Last Updated: 24 September 2026

Welcome to Vidhyant Mart, an e-commerce brand operated by Vidha Bai.

These Terms & Conditions (“Terms”, “Terms and Conditions”, “Terms of Use”) govern your access to and use of vidhyantmart.com (“Website, app”) and your purchase of products through the Website.

By accessing, registering on, browsing or purchasing from Vidhyant Mart, you agree to be bound by these Terms, together with our Privacy Policy and other applicable policies published on the Website.

If you do not agree with these Terms, please do not use the Website or place an order through it.

1. About Vidhyant Mart

Legal Business Name: Vidha Bai
Brand Name: Vidhyant Mart
Website: vidhyantmart.com

Business Address:
Ward 17, Baijnath Dham,
Baijnath Road, Behind Jail,
Agar Malwa, Madhya Pradesh, India

Email: vidhyantmart@gmail.com

Phone: +91 89829663309 / +91 9981023823

Vidhyant Mart operates as an online retail and business purchasing platform offering products across multiple categories, which may include:

• Grocery and household products
• Food and packaged products
• Electronics
• Electrical products and appliances
• Fashion and clothing
• Toys
• Gadgets and accessories
• Personal care products
• Other consumer products

Product categories and offerings may change from time to time.

2. Acceptance of These Terms

By using the Website, you confirm that:

• You have read and understood these Terms.
• You agree to comply with these Terms.
• The information you provide to us is accurate and complete.
• You will use the Website only for lawful purposes.
• You will not misuse the Website, account, payment system or services.

These Terms apply to both individual customers and business customers unless a specific provision states otherwise.

3. Eligibility and User Account

Customers may create an account on the Website using the registration process provided by Vidhyant Mart.

Currently, registration may require:

• Name
• Email address
• Mobile number
• Password
• Other information requested during registration

Customers are responsible for maintaining the confidentiality of their login credentials.

You must not:

• Share your password with unauthorised persons.
• Use another person's account without permission.
• Attempt to gain unauthorised access to another account.
• Provide false or misleading information.
• Create an account for fraudulent or unlawful purposes.

You are responsible for activities performed through your account unless you can demonstrate that the activity occurred without your authorisation and despite reasonable security precautions.

4. Account Security

You should choose a strong password and keep your login credentials confidential.

If you believe that your account has been compromised, accessed without permission or used fraudulently, you should notify Vidhyant Mart as soon as reasonably possible.

We may suspend, restrict or terminate an account where we reasonably believe that the account is being used for fraud, abuse, unlawful activity, security violations or violation of these Terms.

5. Products and Product Information

We make reasonable efforts to provide accurate information about products listed on the Website.

Product information may include:

• Product name
• Brand
• Images
• Description
• Specifications
• Size
• Weight
• Quantity
• Pack size
• MRP
• Selling price
• Availability
• Warranty information, where applicable
• Return/replacement information, where applicable

Actual product appearance, colour, packaging or other visual characteristics may vary from images displayed on the Website due to photography, lighting, display settings, manufacturer packaging changes or other factors.

Product specifications and packaging may also change from time to time based on manufacturer or supplier updates.

Customers should review the product information, specifications, applicable return conditions and warranty information before placing an order.

6. Product Availability

All products displayed on the Website are subject to availability.

A product being displayed on the Website does not necessarily guarantee that it will remain available until checkout or order fulfilment.

We may:

• Update product availability.
• Limit quantities.
• Remove products.
• Temporarily suspend products.
• Cancel an order where a product becomes unavailable.

If an order is cancelled because a product is unavailable after payment has been received, the applicable amount will be handled in accordance with our Refund Policy.

7. Pricing

We make reasonable efforts to display accurate product prices and applicable charges.

Prices may include or exclude applicable taxes depending on how the product and invoice are displayed.

Prices may change at any time before an order is successfully placed.

The price applicable to an order will generally be the price displayed at the time the customer completes the order, subject to correction of obvious pricing or technical errors.

We may correct:

• Typographical errors
• Incorrect prices
• Incorrect discounts
• Incorrect taxes
• Incorrect product information
• Technical or system errors

If an obvious pricing or system error affects an order, we may contact the customer and provide the available options, including cancellation where appropriate.

8. Offers, Discounts and Promotions

Vidhyant Mart may provide:

• Discounts
• Coupons
• Promotional offers
• Cashback or promotional benefits
• Category-specific offers
• Limited-period offers
• Business/B2B pricing

Each offer may have separate eligibility conditions.

Unless specifically stated otherwise:

• Offers cannot be combined.
• Offers are subject to availability.
• Promotional benefits may not be transferable.
• Vidhyant Mart may withdraw or modify an offer where permitted by applicable law and the published offer conditions.

9. Placing an Order

To place an order, customers may need to:

1. Select products.
2. Add products to the cart.
3. Provide or select delivery information.
4. Review the order.
5. Select an available payment method.
6. Complete payment where applicable.
7. Submit the order.

Before completing payment, customers should verify:

• Product
• Quantity
• Price
• Delivery address
• Contact details
• Applicable charges
• Order total

After an order is successfully placed, Vidhyant Mart may provide an order confirmation through the Website, email, WhatsApp or other available communication channel.

An order confirmation does not necessarily mean that the order has been finally accepted for fulfilment. Order acceptance may remain subject to product availability, payment verification, pricing accuracy, fraud checks and other applicable conditions.

10. Order Acceptance and Cancellation by Vidhyant Mart

We reserve the right to cancel or decline an order in circumstances such as:

• Product unavailability
• Incorrect product information
• Obvious pricing errors
• Payment failure or payment reversal
• Suspected fraud or misuse
• Incorrect or incomplete delivery information
• Unserviceable delivery location
• Duplicate or suspicious orders
• Violation of these Terms
• Supplier or fulfilment-related issues
• Circumstances beyond our reasonable control

Where payment has already been received for an order that we cancel, the applicable refund will be processed according to our Refund Policy and applicable payment procedures.

11. Payment

Vidhyant Mart currently accepts online payments through Razorpay.

Available payment methods may include:

• UPI
• Debit cards
• Credit cards
• Net banking
• Other payment methods made available through Razorpay

Payment may be subject to additional terms and security procedures of the relevant payment service provider.

Vidhyant Mart does not intend to store card numbers, CVV or other payment-instrument credentials in its own Drupal website database.

Payment processing is handled through the applicable payment service provider.

Razorpay's current merchant terms require merchants to display their general terms and return/refund/cancellation policies and prohibit merchants from storing payment-instrument credentials.

Cash on Delivery

Cash on Delivery (“COD”) is currently not available.

If COD is introduced in the future, Vidhyant Mart may update its payment and order policies accordingly.

12. Payment Failure

If a payment fails, is interrupted, is declined or the payment status cannot be confirmed, the order may not be successfully completed.

If money has been debited from your bank account but the order is not successfully confirmed, the transaction will be handled according to the applicable payment gateway and banking processes.

Customers may contact Vidhyant Mart with the relevant transaction/order information for assistance.

13. Shipping and Delivery

Products may be delivered through third-party logistics, courier, fulfilment or delivery partners.

Delivery timelines shown on the Website are estimates and may vary because of:

• Delivery location
• Product availability
• Courier capacity
• Weather
• Public holidays
• Transportation delays
• Supplier/fulfilment delays
• Incorrect or incomplete address
• Other circumstances beyond our reasonable control

Customers are responsible for providing an accurate and complete delivery address, mobile number and pincode.

For detailed information, please refer to our Shipping & Delivery Policy.

14. Delivery Attempts and Incorrect Address

Customers should ensure that someone is available to receive the order where required.

If delivery fails because:

• The customer is unavailable,
• The address is incorrect,
• The customer refuses delivery,
• The customer does not respond to delivery attempts,
• The pincode/address is not serviceable,

additional delivery arrangements, cancellation, return-to-origin or other applicable procedures may apply.

Any applicable charges or refund treatment will be handled according to the relevant order and policy conditions.

15. Returns, Refunds and Replacements

Returns, refunds and replacements are governed by our Return & Refund Policy.

Because Vidhyant Mart sells products across multiple categories, return conditions may differ depending on the product.

For example, different conditions may apply to:

• Grocery and food products
• Personal care products
• Clothing and fashion
• Electronics
• Electrical appliances
• Gadgets
• Toys
• Other products

Customers should review the product-specific return information and applicable Return & Refund Policy before placing an order.

16. Order Cancellation

Customers may be able to cancel an order subject to the applicable cancellation conditions and order status.

Cancellation may not be available after an order has reached certain fulfilment or shipping stages.

For complete cancellation conditions and refund timelines, please refer to our Cancellation Policy.

17. Warranty

Where a product carries a manufacturer or seller warranty, the applicable warranty information will be provided on the relevant product page, packaging, invoice or related documentation, where available.

Warranty coverage may vary by product and manufacturer.

Unless expressly stated otherwise, Vidhyant Mart does not provide an independent warranty beyond the warranty specifically offered for the relevant product.

Warranty claims may be subject to:

• Manufacturer terms
• Product usage conditions
• Warranty period
• Proof of purchase
• Physical damage exclusions
• Installation requirements
• Other applicable conditions

18. B2B and Bulk Orders

Vidhyant Mart may offer products to business customers, wholesalers, retailers or other commercial buyers.

B2B/bulk orders may be subject to:

• Minimum order quantities
• Product-specific pricing
• Bulk discounts
• Availability
• Business verification
• GST/tax information where applicable
• Separate shipping arrangements
• Separate payment terms
• Written quotation or order confirmation

B2B pricing or terms provided to a customer may differ from retail pricing displayed on the Website.

Vidhyant Mart may establish separate terms for specific B2B transactions where required.

19. Supplier and Fulfilment Arrangements

Some orders may be fulfilled through suppliers, manufacturers, sellers, distributors, logistics providers or other fulfilment partners.

Where such arrangements are used, Vidhyant Mart may share information reasonably necessary to process and deliver the order.

The customer-facing responsibility for the order will be determined according to the applicable product listing, order confirmation and Vidhyant Mart policies.

20. Customer Reviews and User Content

Customers may have the ability to submit:

• Reviews
• Ratings
• Product feedback
• Images
• Comments
• Other user-generated content

You agree that content submitted by you should:

• Be truthful and based on your genuine experience.
• Not contain unlawful or misleading information.
• Not infringe another person's intellectual property or privacy rights.
• Not contain abusive, threatening, obscene or defamatory content.
• Not contain malicious software or harmful code.
• Not be used for spam or unauthorised advertising.

Vidhyant Mart may remove or restrict content that violates these Terms or applicable law.

21. Intellectual Property

The Website and its content may include:

• Vidhyant Mart name and branding
• Logos
• Text
• Product descriptions
• Website design
• Graphics
• Images
• Software
• Layouts
• Videos
• Other materials

Unless otherwise stated, such content is owned by or licensed to Vidhyant Mart or its respective rights holders.

You may access the Website for legitimate personal or business purchasing purposes.

You must not, without appropriate permission:

• Copy substantial portions of the Website.
• Reproduce Vidhyant Mart branding.
• Scrape or systematically extract Website content.
• Republish Website content commercially.
• Modify or create derivative works from protected content.
• Use Website content to create a competing service.
• Attempt to reverse engineer or interfere with Website software.

Third-party trademarks, brands and product names remain the property of their respective owners.

22. Prohibited Activities

You must not use the Website to:

• Commit fraud.
• Conduct unlawful transactions.
• Provide false information.
• Create fraudulent accounts.
• Abuse promotional offers.
• Use stolen payment instruments.
• Attempt unauthorised access.
• Introduce malware or harmful code.
• Interfere with Website operations.
• Scrape the Website in an abusive manner.
• Circumvent security controls.
• Place fraudulent or intentionally abusive orders.
• Misuse customer support.
• Infringe intellectual property rights.
• Violate applicable laws or regulations.

Vidhyant Mart may take appropriate action where misuse or violation is identified.

23. Account Suspension or Termination

We may suspend, restrict or terminate access to an account where reasonably necessary due to:

• Fraudulent activity
• Unlawful activity
• Abuse of the Website
• Repeated policy violations
• Payment fraud
• Misuse of promotional offers
• Security concerns
• Violation of these Terms

Where appropriate, we may provide notice to the customer.

Termination of an account does not automatically remove obligations or rights that arose before termination.

24. Website Availability

We aim to keep the Website available and functional but do not guarantee that the Website will always be:

• Available without interruption
• Error-free
• Completely secure
• Free from bugs
• Free from temporary technical problems

The Website may occasionally be unavailable because of:

• Maintenance
• Updates
• Server issues
• Security incidents
• Network failures
• Third-party service interruptions
• Circumstances beyond our reasonable control

25. Third-Party Services

The Website may use or integrate with third-party services, including:

• Payment service providers
• Logistics and delivery providers
• Analytics services
• Advertising platforms
• Communication services
• Hosting services
• APIs
• Software libraries
• Drupal modules and other technology services

Third-party services may operate under their own terms and policies.

Vidhyant Mart is not responsible for terms or policies that apply independently to third-party services.

26. Accuracy of Information

We make reasonable efforts to maintain accurate information on the Website.

However, occasional errors may occur, including:

• Typographical errors
• Product information errors
• Pricing errors
• Image errors
• Availability errors
• Technical errors

We reserve the right to correct such errors and update Website information.

27. Limitation of Liability

To the extent permitted by applicable law, Vidhyant Mart shall not be responsible for losses arising solely from circumstances beyond our reasonable control, including certain:

• Courier delays
• Network failures
• Payment gateway interruptions
• Third-party service failures
• Natural events
• Government restrictions
• Force majeure events

Nothing in these Terms is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited under applicable law.

Nothing in these Terms affects rights and remedies available to consumers under applicable consumer-protection laws.

28. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims or reasonable costs arising from your:

• Violation of these Terms
• Fraudulent or unlawful use of the Website
• Misuse of your account
• Infringement of third-party rights
• Unauthorised use of the Website

This clause will not limit any rights available to you under applicable law.

29. Force Majeure

Vidhyant Mart will not be responsible for delay or failure to perform an obligation where such delay or failure results from circumstances beyond reasonable control, including:

• Natural disasters
• Floods
• Fire
• Epidemics or pandemics
• War
• Civil disturbance
• Government restrictions
• Strikes
• Transportation disruptions
• Internet or telecommunications failures
• Major technology or infrastructure failures

Where reasonably possible, we will take appropriate steps to minimise the impact.

30. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, store and share personal information.

You should review the Privacy Policy before using the Website.

31. Changes to These Terms

Vidhyant Mart may update these Terms from time to time to reflect:

• Changes in our products or services
• Changes in our business model
• Changes in technology
• Changes in payment or delivery arrangements
• Changes in applicable laws or regulations
• Changes to Website functionality

The updated version will be published on the Website with an updated “Last Updated” date.

Your continued use of the Website after an updated version becomes effective may constitute acceptance of the updated Terms, to the extent permitted by applicable law.

32. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in India.

Nothing in these Terms is intended to restrict any mandatory rights or remedies available to consumers under applicable Indian law.

33. Dispute Resolution and Jurisdiction

If you have a concern regarding an order or service, we encourage you to first contact Vidhyant Mart so that we can attempt to resolve the matter.

Customer Support:
Email: vidhyantmart@gmail.com
Phone: +91 89829663309 / +91 9981023823

Where a dispute cannot be resolved through customer support, the parties may pursue remedies available under applicable law.

Any jurisdiction clause applicable to disputes shall remain subject to mandatory consumer-protection rights and applicable law.

34. Grievances

For complaints or grievances relating to your purchase, account, Website use or these Terms, you may contact:

Vidhyant Mart
Legal Business Name: Vidha Bai
Email: vidhyantmart@gmail.com
Phone: +91 89829663309 / +91 9981023823
Address: Ward 17, Baijnath Dham, Baijnath Road, Behind Jail, Agar Malwa, Madhya Pradesh, India

We will review complaints and respond in accordance with applicable law and the nature of the complaint.

35. Contact Information

For general questions regarding these Terms:

Vidhyant Mart
Operated by: Vidha Bai
Website: vidhyantmart.com
Email: vidhyantmart@gmail.com
Phone: +91 89829663309 / +91 9981023823
Address: Ward 17, Baijnath Dham, Baijnath Road, Behind Jail, Agar Malwa, Madhya Pradesh, India

36. Entire Understanding

These Terms, together with the Privacy Policy and other policies specifically referenced on the Website, describe the general terms governing your use of Vidhyant Mart.

Where a product-specific policy, offer condition, warranty term, B2B agreement or other specific contractual term applies, that specific term may apply to the relevant transaction to the extent permitted by applicable law.

Last Updated: 24 September 2026